Frequently Asked Questions
WHAT MAKES YOUR CURATED EXPERIENCES STAND OUT?
Our Curated Experiences are personalized, customizable, and all-inclusive. We work closely with our partners to ensure our members feel special from the moment they book.
the best part is, we keep our Curated Experiences affordable so all our members have to do is arrive and enjoy an unprecedented experience for the same price, if not less, than they would normally pay with that partner.
WHY ARE ALL PRICES ALL-INCLUSIVE?
To make life EASY! Prepaying to include tax and gratuity means:
- No unwanted surprises on the check – that will ruin anyone’s experience
- Avoiding that awkward moment of needing to itemize or fight over the bill
- The dynamic of the experience changes in a positive way when the staff knows their gratuity is already taken care of
WHAT CAN I EXPECT AT AN EVENT?
We believe in QUALITY over quantity. We don’t believe in throwing a bunch of people in a room and expecting them to make connections, we help facilitate them. We do this by offering fun activities in a relaxed environment, getting to know our guests and uncovering commonalities with others so the connections made are organic and real.
We are responsible for countless friendships and first dates… a few long-term relationships, too! (which basically makes us miracle workers in NYC)
WHY DO EXPERIENCES HAVE SUCH LIMITED AVAILABILITY?
Due to the detail and coordination that goes into each incredible experience, there is a very limited amount of guests our partners are able to accommodate with the personal touch that is required through our contract. Our guests’ having a positive experience is our #1 priority, so we have taken every measure to ensure that happens.
WHAT IF I DON'T SEE A DATE/TIME THAT WORKS FOR ME?
No problem! Every Curated Experience and Event has the option to contact us before adding to your cart. So please… contact us! We love hearing from you!
WHAT HAPPENS IF I DO NOT HAVE A POSITIVE EXPERIENCE?
We ask that you contact us immediately! It’s rare but can happen, so we handle on a case-by-case basis.
