Jackie B.

Founder & CEO

The ABCVIP model was created by Jackie when she was the Head Concierge at a beautiful beachside hotel in San Diego, California.

During this time, she pioneered the concierge program by working closely with local restaurants, bars, and venues to provide an exceptional experience for the hotel guests. The program showed immediate success as local San Diego businesses thrived. Her hotel went from #11 to #3 on TripAdvisor in less than 4 months due to the number of positive reviews saying the staff went “above and beyond” (hence why the company is called Above and Beyond VIP Concierge).

Since then, she moved back to NYC. Resilient, fierce, and fearless are some of the words that help explain Jackie Botelho. She bootstrapped her first company, ABCVIP, in 2018, with very little money in the bank and a mission to provide an affordable way to experience New York City like a VIP.

Without funding and while building her dream, Jackie had to be resourceful. She learned how to create her own website and started hosting game nights at local restaurants. Since then, ABCVIP has evolved into a Hospitality and Events Agency that has planned/hosted over 200 events and is the exclusive concierge and event planner for multiple companies, including four Marriotts in Manhattan.

Being adaptable to changing times and listening to the needs of her clients, Jackie recently launched Botelho, a white-glove concierge company that creates a more bespoke New York City experience. Botelho is proud to be the exclusive concierge for companies like The Yale Club, and Major League Baseball, as well as a number of luxury residential buildings, and private clients.

Currently, Jackie has organically built partnerships with over 400 venues, activities, vendors, and industry experts. She does not take “no” for an answer, is on pace to launch both companies in a second location in 2023, and is just getting started!

Our Planning services are unmatched

Thanks to our longstanding industry presence and high-profile clientele, we turn the impossible into reality in New York City. Our extensive network, featuring hundreds of partnerships with top restaurants, entertainment venues, and vendors, positions us as the ultimate city guide.

Whether it's booking intimate dinners, orchestrating grand events for 2000 guests, or just curated lists of recommendations, our seasoned expertise ensures every experience is seamless and extraordinary!

Our Planning services are unmatched

Our Comprehensive Itinerary Services

Our itineraries stand in a class of their own. Leveraging our proprietary process and cutting-edge technology, we transform detailed consultations—capturing clients' likes, dislikes, and specific preferences—into experiences beyond imagination.

Our exclusive partnerships with hundreds of restaurants and vendors enable us to craft completely unique and unparalleled experiences. From custom-tailored tasting menus with renowned chefs to bespoke tours designed by our wide network of expert guides, every itinerary we create is a masterpiece of detail and personalization.

We don't just plan; we anticipate needs, expertly navigating city logistics and optimizing time. With over a decade of experience, our success is rooted in exceeding expectations and the referrals from our delighted clients, particularly for our exceptional itinerary packages.

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VIP People

When planning a high-end wedding in New York City, one of our event planner clients faced a challenge: their international guests were unfamiliar with the city.

To ensure a comfortable and memorable experience, they engaged our VIP concierge services. Over five to six days, not just the two-day wedding, we provided comprehensive support to all 60 guests. From personalized consultation calls, we curated exclusive itineraries, including chef tastings, custom wine and food tours, and private museum tours with our personal guides, tailored to their preferences. Our round-the-clock availability, combined with services like transportation, childcare, and personal shopping, ensured a seamless experience.

The result? A wedding that was not just an event but a showcase of exceptional hospitality, enhancing their New York City experience with VIP treatment and on-site management at every turn. Our involvement transformed their visit into an unforgettable journey, elevating the entire wedding experience.

Event Planning

We recently had the pleasure of enhancing a unique business event in New York City. Our client, hosting a major meeting, flew in 30 top clients, many visiting the city for the first time. Understanding the importance of a memorable experience, they entrusted us to provide concierge services for their guests. With a packed schedule of meetings and limited free time, our challenge was to curate personalized itineraries that maximized their leisure moments.

Through a consultative call, we gathered preferences and dislikes, crafting tailored experiences around their meeting locations.

The result? Our seamless service not only allowed these guests to explore New York's highlights but also played a pivotal role in reinforcing business relationships. Our client's meeting was a resounding success, with guests leaving with unforgettable impressions of the city and our client's exceptional hospitality.