Frequently Asked Questions

Why Book Through Us?

How much time do you have?! (ha) What makes us stand out is the TLC and how much work we have put into creating these exclusive Experiential Packages. We work closely with our partners to ensure our guests feel special from the moment they book and they have a point of contact from conception to completion. We have coupled old-school values with modern technology to make it EASY (as ABC) to have a great experience in a city that is very hard to navigate.

What's The Difference Between An Experience And An Event?

An “Experience” is a packaged offering that is curated for individuals to book on the website and enjoy. Our Experiential Packages can be purchased for 1 – 10 guests and can be booked prior to 24-hours of the desired reservation time.

An Event is for 10 or more guests and are booked on a case-by-case basis. If you want to book an event, fill out the forms on the appropriate page and we will handle everything for you!

How Do You Make It Easy To Book An Experience?

We do not want to sound like a 1st-grade Teacher but booking an experience with us really is as easy as ABC…

A. You pick a category, filter by date and/or location

B. Choose what you want to do and then customize based on your specific needs with upgrades and add-ons

C. Check-out, arrive, and enjoy an elevated experience for around the same price you would typically spend!

Yes, we are serious, it is THAT easy!

An Event is for 10 or more guests and are booked on a case-by-case basis. If you want to book an event, fill out the forms on the appropriate page and we will handle everything for you!

How Do You Make It Easy To Book An Event?

Again, we do not want to sound like a 1st-grade Teacher but booking an event with us is just as easy as booking an experience!

A. Go to our Concierge page for private events or our Corporate page for corporate events and choose a category

B. Fill out the form with as many details as you can provide and as an agency, we will contact you. We then send your request to our network and pull the best options to present within 48 hours

C. Choose which venue you want and we handle everything from conception to completion – all you need to do is show up!

Why Are All Prices All-Inclusive?

For three reasons:

There is nothing worse than unwanted surprises on the check and the extra 20% gratuity plus 8.875% tax is almost an extra 30% on already pricey items… that can be a lot to digest so we alleviate that whole situation by offering all-inclusive pricing. The prices you see include gratuity and tax is taken at check-out!

We want you to avoid that awkward moment of needing to itemize or fight over the bill – that situation is never fun!

(And most importantly) The dynamic of the experience changes in a positive way when the staff knows their gratuity is already taken care of.

It also holds the staff accountable for their service and helps ensure a better work environment… a happy staff = happy guests!

What Can I Expect At An Event?

You can expect elevated service, the best seats available, and special attention from the staff. The whole concept behind ABCVIP is that we want to offer VIP experiences for around the same price you would typically spend!

What If I Don't See My Desired Date/Time?

Contact us! We treat all requests on a case-by-case basis and will fill the reservations based on our partner’s availability.

What Happens If I Don't Have A Positive Experience?

We ask that you contact us immediately! We do everything on our end to ensure a positive experience but if for some reason you do not have one, we want to hear about it right away!

Why Are There No Cancelations?

Due to the detail and coordination that goes into each incredible experience, there is a very limited amount of guests our partners are able to accommodate with the personal touch that is required through our contract. Our guests’ having a positive experience is our #1 priority, so we have taken every measure to ensure that happens. That is why we cannot accept cancellations as we are reserving the best seats available and it is not fair to our partners.

Our Planning services are unmatched

Thanks to our longstanding industry presence and high-profile clientele, we turn the impossible into reality in New York City. Our extensive network, featuring hundreds of partnerships with top restaurants, entertainment venues, and vendors, positions us as the ultimate city guide.

Whether it's booking intimate dinners, orchestrating grand events for 2000 guests, or just curated lists of recommendations, our seasoned expertise ensures every experience is seamless and extraordinary!

Our Planning services are unmatched

Our Comprehensive Itinerary Services

Our itineraries stand in a class of their own. Leveraging our proprietary process and cutting-edge technology, we transform detailed consultations—capturing clients' likes, dislikes, and specific preferences—into experiences beyond imagination.

Our exclusive partnerships with hundreds of restaurants and vendors enable us to craft completely unique and unparalleled experiences. From custom-tailored tasting menus with renowned chefs to bespoke tours designed by our wide network of expert guides, every itinerary we create is a masterpiece of detail and personalization.

We don't just plan; we anticipate needs, expertly navigating city logistics and optimizing time. With over a decade of experience, our success is rooted in exceeding expectations and the referrals from our delighted clients, particularly for our exceptional itinerary packages.

TEMPLATE-for-Experience-Images-on-Concierge-Site-2-scaled-1

VIP People

When planning a high-end wedding in New York City, one of our event planner clients faced a challenge: their international guests were unfamiliar with the city.

To ensure a comfortable and memorable experience, they engaged our VIP concierge services. Over five to six days, not just the two-day wedding, we provided comprehensive support to all 60 guests. From personalized consultation calls, we curated exclusive itineraries, including chef tastings, custom wine and food tours, and private museum tours with our personal guides, tailored to their preferences. Our round-the-clock availability, combined with services like transportation, childcare, and personal shopping, ensured a seamless experience.

The result? A wedding that was not just an event but a showcase of exceptional hospitality, enhancing their New York City experience with VIP treatment and on-site management at every turn. Our involvement transformed their visit into an unforgettable journey, elevating the entire wedding experience.

Event Planning

We recently had the pleasure of enhancing a unique business event in New York City. Our client, hosting a major meeting, flew in 30 top clients, many visiting the city for the first time. Understanding the importance of a memorable experience, they entrusted us to provide concierge services for their guests. With a packed schedule of meetings and limited free time, our challenge was to curate personalized itineraries that maximized their leisure moments.

Through a consultative call, we gathered preferences and dislikes, crafting tailored experiences around their meeting locations.

The result? Our seamless service not only allowed these guests to explore New York's highlights but also played a pivotal role in reinforcing business relationships. Our client's meeting was a resounding success, with guests leaving with unforgettable impressions of the city and our client's exceptional hospitality.